+44 (0) 151 548 2211
enquiries@counterline.co.uk
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Service

Service & Maintenance

Our dedicated service engineers are second to none and capable of trouble-shooting, repairing and maintaining your food servery displays and counters within 48 hours of your call.

Our service team will arrange commissioning, organise service calls and send out spare parts as needed. They are also ready to answer your questions and are available to help Monday to Friday, 08:00 to 17:00.
Telephone: Service Department – 0151 632 9610 – ext 3610

We know, too, that things go wrong when you least expect it and that’s why we offer an out of hours service.
Service Department (Out of Office Hours) – Mobile: 07921125156

Service calls can also be logged via email: servicelog@counterline.co.uk
Just leave your name and number and brief description of the fault and we will do the rest.

Spare parts can be ordered from: servicelog@counterline.co.uk or
Telephone:  Spare Parts Department – 0151 632 9611 – ext 3611

Take a look at our example spare parts below or browse our brochure.

Electrical Parts

Our range includes: mini relays, potentiometers, elements, dimmers, thermostats, simmerstats, temperature control, flu chokes, lamps, lamp holders, reflectors, starters, fans, fan motors and switch integras.

Hardware Parts

Our range includes: catches, door tracks, door sliding rollers, door runners, containers, ducting, bumper rails, hinges, mouldings, springs, door gaskets, perspex parts, ticket strips, glass flap clamps and control knobs.

Sub-Assembley Parts

Our range includes: evaporator trays, hot PCB, control terminals, sliding doors, frames, adhesives, end panels and perspex parts.

Glass Parts

Our range includes: glass sneezes, glass deli, glass island, integral, manhattan and ceran.

Turned Parts

Our range includes: caps, studs, end plates, hinge plates and brackets.

Refrigeration Parts

Please contact us for further information about our refrigeration parts, or download our brochure.

Spare Parts Brochure
Service Charter

Call us today on: +44 (0)151 548 2211  or Email: enquiries@counterline.co.uk

Sales (Equipment): Option 1
Email: sales@counterline.co.uk

Sales (Parts/Components): Option 2
Email: spareparts@counterline.co.uk

Service Department: Option 3
Out of Hours & Weekends: 07932 667140
Email: servicelog@counterline.co.uk

Accounts Department: Option 4

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About Counterline

Counterline is the market leader for the design and
manufacture of bespoke foodservice counters and displays.

Contact

Counterline Ltd 12 Randles Rd, Knowsley Business Park,
Merseyside, Knowsley, Liverpool L34 9HZ
+44 (0) 151 548 2211
servicelog@counterline.co.uk

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